“I help figure out what customers want. To make a change,
employees work together in new ways to get what they themselves want.” -Alex Linsker


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Quote: Inner and Outer Resources »


I walk the line

The other day I was at a store, and I asked folks if I could interview them.

One guy said he didn’t have time because he needed to drive to Century 21 across the street.

‘Across the street?’  I pointed.  ‘Over there?’

‘Yes,’ he said.

‘If I walk with you, will you interview?’

‘I’ll see you there,’ he said.  ‘Yes.’

I walked across the street, avoiding traffic.  He drove across and met me there.

‘The only reason I’m doing this is because you crossed a four-lane highway to talk with me,’ he said.

Four-lane highway?  Really?  I hadn’t noticed.

‘I really want to hear what you have to say,’ I said.

It was definitely worth it.

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  • Quote: Inner and Outer Resources

This entry was posted on Saturday, October 20th, 2007 at 1:31 am and is filed under Interviews, Personal favorites. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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« Quotes: Observation without disgust
Quote: Inner and Outer Resources »


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